Delivery Lead

Etown Central, Doan Van Bo Street, District 4, Ho Chi Minh City 14 October 2020

We’re seeking expert Delivery Lead to support the delivery of our teams in Vietnam in building the next best digital home lending experience. You will join our Digital Home Lending Experience Tribe and be responsible for support the end-to-end delivery of the Engineering Teams in Vietnam, as well managing the release of multiple team’s features to production.

To ideal candidate is someone that thrives at managing complex stakeholder relationships and programs involving many engineering teams onshore and offshore. You will work closely with senior technology leads, product owners and other project managers in Vietnam and Australia.


What will you be responsible for?

  • Create and manage the adaptive delivery plan for multiple Vietnam Engineering teams. Ensure it is integrated to the wider tribe end-to-end release plan.

  •  Manage risks, issues, dependencies and continuous improvements plans for the Vietnam Engineering teams.

  • Provide status reports regarding milestones, deliverables, dependencies, risks and issue, communicating across leadership.

  • Coach teams towards being self-organised for Agile / Scrum ceremonies. But be prepared to facilitate when required.

  • Accountable for the quality of Agile / Scrum ceremonies

  • Manage the team capacity and negotiate priorities, timelines with Product Owners and other business stakeholders

  •  Liaise with onshore/offshore engineering teams, business and IT partners on release scheduling and communication of process.

  • Ensure the release of features to production comply to NAB risk frameworks and educate the Vietnam engineering team in the use of the risk tools and framework.

  • Ability to create and maintain relationships with wide range of stakeholders in Australia (e.g. Product Manager, Delivery Owner)

  • Communicate effectively across all levels of the organisation.

  • Support the Vietnam engineering teams in their communication to onshore teams and stakeholders.

Must-have Skills:

·       5+ years of Delivery Management experience

·       7+ years in Software Development environment

·       Excellent experience in SDLC methodologies – Scrum, Kanban, Waterfall

·       Proven ability to manage and delivery complex technology projects involve multiple engineering teams both onshore and offshore

·       Experience managing complex digital products (e.g. Online Banking, large digital projects)

·       Real world experience with large scale Agile adoption, not just theoretical knowledge.

·       Strong stakeholder management experience – raise and resolve blockers from the Vietnam team with onshore stakeholders;

·       Technically competent with various software programs like Microsoft Office, Excel, Powerpoint, Visio & Sharepoint, JIRA, Confluence

·       Experience with IT Service Management (e.g. Release Management) and experience with using Service Now or similar.

·       Strong leadership and motivational skills and ability to present and negotiate with senior stakeholders

·       Strong English communication skills (verbal & written)


Nice to Have:

·       Experience working in large enterprise organisations e.g. banking

·       Exposure to Microservices, Web and Cloud technologies

·       Degree in Computer Science, Information System or similar

·       Project Management Professional (PMP certification preferred)

Here at the NAB team, we don’t just offer you a job, we offer you your future. Here’s your chance to get your hands on…

  • The latest AWS and micro-services technologies
  • The finest IT tools to raise your potential to even greater heights
  • The power to deliver truly awesome financial products
  • Professional training and certification programs
  • English training with a native English teacher
  • Great team building activities and benefits
  • Private health care program, extended to family members
  • Business trips and on-boarding in Australia